# Known Issues

The following Known Issues have been identified in this release:

Issue # | Known Issue
--- | ---
ISPROD-14346 | Illumination controls do not work when using anIn-Sight 2800 vision system equipped with an IR LED Light.
ISPROD-567 | By default, the date stamps and the timestamps of the vision system are set to a 2019 date, not to the current date/time. See the Time Settings utility to change the date/time of the camera or to sync with an NTP server.
IS280-892 | Having the editor connected to a vision system while online affects job performance. Make sure that an editor is not connected to an online vision system unless it is in a state where the job performance is not critical.
IS280-10296 | There is a one-second time frame during firmware update when power loss happens. To avoid this, do not disconnect power during firmware update.
ISPROD-95 | If you link a tool to the Communication application step property and then you delete, the links to that tool in the Communication application step gets removed. If you perform an undo of that deletion, then the tool is present again, but the links to the tool are not reestablished in the Communication application step.
IS280-11109 | If you set up the Math tool to pull data from a PLC and try to reference those cells in the Communication/Input application setup, the values do not update upon trigger. Data shows up correctly in the Math tool, but not the output value.
N/A | If using OPCUA with the network settings set to DHCP instead of static IP, occasional loss of connection happens. To avoid this, use a static IP address.
ISPROD-1330 | When you fixture a pattern tool to another pattern tool, the tool location moves properly with the fixture. However, the angle does not.
ISPROD-2160 | Emoji or Unicode password characters are not supported, but are occasionally allowed.
ISPROD-1330 | When you fixture a pattern tool to another pattern tool, the tool location moves properly with the fixture. However, the angle does not. More specifically, the angle range appears to reference the main image and not the fixture.
ISPROD-3869 | WriteImage does not create subfolders on the FTP server and fails to transfer if the folder does not already exist. To avoid this, ensure that the directories exist before attempting to write to them via FTP.
ISPROD-3996 | ReadIDMax does not support Kanji output with GetStringIDMax.
ISPROD-4705 | A .bmp image saved from one In-Sight 2800 sensor is unable to open on another In-Sight 2800 camera.
ISPROD-4653 | When loading a job with a valid ID though In-Sight Vision Suite, the job ID does not get updated correctly and is set to 65535(0xFFFFFF). This does not happen when the job is loaded using Job Load by ID with Profinet.
ISPROD-4320 | SVGs and images with Graphics are clipped incorrectly if browser scaling is enabled.
ISPROD-5485 | Attempting to connect to both instances of a dual ethernet vision system by selecting both and then clicking on a connect option in ISVS reboots the sensor. The sensor needs to be physically power cycled.
ISPROD-7521 | Issues with the image border on the HDR+.
ISPROD-8923 | A job with many EL tools fails to load due to a UI timeout.
ISPROD-8946 | Unable to edit CalibrateGrid cell when there is an insufficient number of calibration points error. When there is insufficient detection of points in a region, the CalibrationGrid cell function can end up in an irrecoverable state. There is no way to recover from this state other than deleting the CalibrationGrid cell. If recalibration is mistakenly performed while existing calibration data is present, there is a risk of losing the existing calibration data. However, reloading the job if it is saved can help to recover the data.
ISPROD-9160 | There is a delay in the output timing of the Acquisition Start signal, which causes a mismatch with the strobe signal. While the Acquisition Start signal is not commonly used in actual control, it is important to be aware that there might be a discrepancy with the strobe signal.
ISPROD-9023 | Apply Immediately in ApplyAcquisitionSettings is not functioning as expected. Illumination properties ignore the Apply Immediately setting. Illumination property changes are always reflected on the next acquisition.
ISPROD-11640 | Restoring a backup resets the Time, Date, and NTP settings of the camera to default. A backup might not be restored properly if a job file has spaces in the file name. It is recommended to avoid spaces in .jobx file names.
ISPROD-12033 | The EasyBuilder Classify Edit Class view sometimes does not close when a new job is started.
ISPROD-11660 | Not all EasyBuilder Inspect tool ROIs are highlighted on mouse hover.
ISPROD-11585 | The 'if' cell in the Spreadsheet does not update when referencing an image (event) indirectly.
ISPROD-11560 | ApplyAcqSettings does not update property ranges.
ISPROD-11032 | 1D Symbology Result Regions are sometimes drawn with slightly incorrect rotations when many results are returned.
ISPROD-10875 | The Calibrate Grid freezes the Spreadsheet on a specific ROI.
ISPROD-9571 | Factory Reset accepts wrong credentials.
ISPROD-9189 | Switching views in WebHMI makes graphics disappear.
ISPROD-8982 | Sorting the ReadIDMax StringLength produces different results in the emulator and in the cameras.
ISPROD-8936 | The EasyBuilder Pixel Tool Input Composite Region from Math tool does not use angle correctly.
ISPROD-7522 | Saving a Filmstrip image or images to an FTP location from the WebHMI interface is not yet supported.
ISPROD-6605 | The EasyBuilder Pattern tool PlotRegion fails when CompositeRegion is a circle.
ISPROD-11459 | Live mode does not work with partial acquisition settings.
ISPROD-13773 | The Calibrate Grid utility generates incorrect image with 1 mm spacing.
ISPROD-13957 | With the new Orion lens, the EasyBuilder autofocus can take longer and the UI appears frozen for 5 seconds.
ISPROD-13864 | The UI connection sometimes disconnects from the vision system if a job takes too long to load.
ISPROD-5504 | The vision system can appear as misconfigured in In-Sight Vision Suite when not on the first subnet of the adapter.
ISPROD-13727 | Cannot start or stop the filmstrip recording while online.
ISPROD-12124 | In-Sight Emulator fails to start if MyDocuments is a network drive.
ISPROD-10723 | Restore or Backup fails when files have spaces in their names.
ISPROD-12592 | In Spreadsheet, the Now function and the Date() function of Script report time that differs from the set time zone.
ISPROD-6355 | Incorrect data size is listed for bit Data Type in the Outputs list.
ISPROD-13726 | White or blank background can occur while loading the property sheet of the EL Segmenter tool.
ISPROD-13815 | In the Segmenter tool, canceling labeling immediately on the default class can cause the class count in the UI to be incorrect.
ISPROD-13816 | The Segmenter tool can return a cached result after all classes are deleted.
ISPROD-13818 | The Segmenter tool can return a cached result after deleting all samples.
ISPROD-95 | Undoing a tool deletion with certain property links might not restore links.
ISPROD-13536 | In Spreadsheet, the if cell does not update when referencing an image (event) indirectly.
ISPROD-12751 | Rebooting the vision system occasionally takes additional time.
ISPROD-10220 | When loading a job back onto a vision system after saving on the emulator, the exposure default value is loaded from job. This applies when the Override Max Exposure setting is enabled.
ISPROD-14338 | Progress indicators for the Backup and Restore utilities can appear hung for 10-20 seconds when uploading or downloading large ZIP files, during which the entire UI is frozen. The upload/download process is not affected, and the UI becomes active again after the process completes.
ISPROD-13726 | While loading the property sheet for ViDi EL Segment or ViDi EL Read, the window can display a blank white background. Avoid changing tool settings while the display area is being loaded.
ISPROD-14392 | While labeling in the ViDi EL Segment tool, the mouse cursor can disappear when hovering over the image. You can change the selected labeling tool to make the cursor reappear.
ISPROD-13767 | While labeling in the ViDi EL Segment tool, the adjustment slider for the pen/eraser size can disappear when trying to adjust it. To avoid this, hover the cursor over the slider before it disappears.
ISPROD-14367 | When labeling in the ViDi EL Segment tool, if the first trained image has no labels applied, the ViDi EL Segment tool does not produce any results regardless of any further labeling on subsequent training images.
ISPROD-13815 | When configuring the ViDi EL Segment tool, canceling the labeling on the default class can cause the class count in the UI to be incorrect.
ISPROD-13816 | When deleting all defined classes from an existing ViDi EL Segment tool, the tool can return cached results from the previous configuration.
ISPROD-13818 | When deleting all samples from an existing ViDi EL Segment tool, the tool can return cached results from the previous configuration.