# Known Issues

Issue # | Known Issue
--- | ---
ISPROD-567 | By default, the date stamps and the timestamps of the vision system are set to a 2019 date, not to the current date/time. See the Time Settings utility to change the date/time of the camera or to sync with an NTP server.
IS280-892 | Having the editor connected to a vision system while online affects job performance. Make sure that an editor is not connected to an online vision system unless it is in a state where the job performance is not critical.
IS280-10296 | There is a one-second time frame during firmware update when power loss happens. To avoid this, do not disconnect power during firmware update.
ISPROD-95 | If you link a tool to the Communication application step property and then you delete, the links to that tool in the Communication application step gets removed. If you perform an undo of that deletion, then the tool is present again, but the links to the tool are not reestablished in the Communication application step.
N/A | If using OPCUA with the network settings set to DHCP instead of static IP, occasional loss of connection happens. To avoid this, use a static IP address.
ISPROD-1330 | When you fixture a pattern tool to another pattern tool, the tool location moves properly with the fixture. However, the angle does not.
ISPROD-2160 | Emoji or Unicode password characters are not supported, but are occasionally allowed.
ISPROD-3869 | WriteImage does not create subfolders on the FTP server and fails to transfer if the folder does not already exist. To avoid this, ensure that the directories exist before attempting to write to them via FTP.
ISPROD-3996 | ReadIDMax does not support Kanji output with GetStringIDMax.
ISPROD-4705 | A .bmp image saved from one In-Sight 2800 sensor is unable to open on another In-Sight 2800 camera.
ISPROD-5485 | Attempting to connect to both instances of a dual ethernet vision system by selecting both and then clicking on a connect option in ISVS reboots the sensor. The sensor needs to be physically power cycled.
ISPROD-7521 | Issues with the image border on the HDR+.
ISPROD-8923 | A job with many EL tools fails to load due to a UI timeout.
ISPROD-8946 | Unable to edit CalibrateGrid cell when there is an insufficient number of calibration points error. When there is insufficient detection of points in a region, the CalibrationGrid cell function can end up in an irrecoverable state. There is no way to recover from this state other than deleting the CalibrationGrid cell. If recalibration is mistakenly performed while existing calibration data is present, there is a risk of losing the existing calibration data. However, reloading the job if it is saved can help to recover the data.
ISPROD-9160 | There is a delay in the output timing of the Acquisition Start signal, which causes a mismatch with the strobe signal. While the Acquisition Start signal is not commonly used in actual control, it is important to be aware that there might be a discrepancy with the strobe signal.
ISPROD-9023 | Apply Immediately in ApplyAcquisitionSettings is not functioning as expected. Illumination properties ignore the Apply Immediately setting. Illumination property changes are always reflected on the next acquisition.
ISPROD-11640 | Restoring a backup resets the Time, Date, and NTP settings of the camera to default. A backup might not be restored properly if a job file has spaces in the file name. It is recommended to avoid spaces in .jobx file names.
ISPROD-12033 | The EasyBuilder Classify Edit Class view sometimes does not close when a new job is started.
ISPROD-11660 | Not all EasyBuilder Inspect tool ROIs are highlighted on mouse hover.
ISPROD-11585 | The 'if' cell in the Spreadsheet does not update when referencing an image (event) indirectly.
ISPROD-11560 | ApplyAcqSettings does not update property ranges.
ISPROD-11448 | The WebHMI overwrites a listbox value when a trigger occurs.
ISPROD-11032 | 1D Symbology Result Regions are sometimes drawn with slightly incorrect rotations when many results are returned.
ISPROD-10875 | The Calibrate Grid freezes the Spreadsheet on a specific ROI.
ISPROD-9571 | Factory Reset accepts wrong credentials.
ISPROD-9189 | Switching views in WebHMI makes graphics disappear.
ISPROD-8982 | Sorting the ReadIDMax StringLength produces different results in the emulator and in the cameras.
ISPROD-8936 | The EasyBuilder Pixel Tool Input Composite Region from Math tool does not use angle correctly.
ISPROD-7522 | Saving Filmstrip images remotely does not work on WebHMI.
ISPROD-6605 | The EasyBuilder Pattern tool PlotRegion fails when CompositeRegion is a circle.