# Known Issues

Issue # | Known Issue
--- | ---
IS280-10296 | There is a 1-second time frame during firmware update when the power loss happens. To avoid this, do not disconnect power during firmware update.
IS280-628 | Date/timestamps from the vision system is set to the time of manufacture, not to the current date/time.
IS280-10672 | Record/Playback performance declines with large (100+) numbers of images. As the image count grows to hundreds, scrolling images becomes slow.
IS280-892 | Having the editor connected to a vision system while online affects job performance. Make sure that an editor is not connected to an online vision systemunless it is in a state where the job performance is not critical.
IS280-10985 | If you link a tool to the Communication application step property and then you delete, the links to that tool in the Communication application step gets removed. If you perform an undo of that deletion then the tool is present again, but the links to the tool are not reestablished in the Communication application step. The only exception are the links on the right side of the screen such as context panel where the "enabled" link is restored.
N/A | If using OPCUA with the network settings set to DHCP instead of static IP, occasional loss of connection happens. To avoid this, use a static IP address.
ISPROD-2160 | Emoji or Unicode password characters are not supported, but occasionally allowed.
ISPROD-1330 | When you fixture a pattern tool to another pattern tool, the tool location moves properly with the fixture. However, the angle does not. More specifically, the angle range appears to reference the main image and not the fixture.
ISPROD-4705 | A BMP saved from one In-Sight 2800 camera is unable to open on another In-Sight 2800 camera
ISPROD-4320 | SVGs and images with graphics are clipped incorrectly if browser scaling is enabled.
ISPROD-1355 | Self-trigger mode does not overlap acquisition when the job execution exceeds the trigger interval. Instead, the next acquisition is simply delayed until the job execution is complete. This means that for long-running jobs, the self-trigger interval is determined by whichever is longer.
ISPROD-3869 | WriteImage does not create subfolders on the FTP server and will fail to transfer if they do not already exist. To avoid this, ensure that the directories exist before attempting to write to them via FTP.
ISPROD-5069 | The SW8 Native Mode Command responds before the inspection is complete.
ISPROD-5485 | Attempting to connect to both instances of a dual ethernet vision system by selecting both and then clicking on a connect option in ISVS reboots the sensor. The sensor needs to be physically power cycled.
ISPROD-6400 | The WriteData with Append option fails to perform as expected due to parallel transfers causing interleaved writes.
ISPROD-6900 | The camera goes into a bad state. It needs to be rebooted if the partial acquisition settings are modified immediately after taking the camera offline.
ISPROD-6938 | Emulator shows EL tools even when a cloud or physical dongle is not present. Attempting to add one of these tools without the dongle results in an error message.
N/A | If you want to remove the InSightEmulator dongle but the remove button is grayed out, use one of the following solutions: When you install the CodeMeter SDK, the remove button is enabled. When you install the CodeMeter Runtime the remove button is disabled. There is a registry key: Computer\HKEY_CURRENT_USER\Software\WIBU-SYSTEMS\CodeMeterCC Setting the value of AllowCmActDelete to 1 enables the button. This is a feature from WiBu to prevent customers from accidentally deleting licenses.
ISPROD-6536 | If your network drops or if you remove the cloud dongle while emulating and using EL tools, licensing errors appear and cause the emulator to crash.
ISPROD-6216 | When triggering the camera from a PLC, the TriggerReady signal malfunctions and stays low even when the trigger is ready. When in this state, the PLC can still trigger the camera.