# Known Issues

The following known issues have been identified in this release:

Note: Issue numbers (Issue #) have been included (where applicable) to improve tracking of Known Issues reported via Cognex Technical Support.

Issue # | Known Issue
--- | ---
ISPROD-2160 | Emoji or Unicode password characters are not supported, but are occasionally allowed.
ISPROD-2351 | With the Windows setting Automatically hide the taskbar in desktop mode, if you run In-Sight Spreadsheet with a maximized window, you cannot access the taskbar.
ISPROD-3869 | WriteImage does not create subfolders on the FTP server and fails to transfer if the folder does not already exist. To avoid this, ensure that the directories exist before attempting to write to them via FTP.
ISPROD-3996 | ReadIDMax does not support Kanji output with GetStringIDMax.
ISPROD-4705 | A .bmp image saved from one In-Sight 2800 sensor is unable to open on another In-Sight 2800 camera.
ISPROD-5485 | Attempting to connect to both instances of a dual ethernet vision system by selecting both and then clicking on a connect option in ISVS reboots the sensor. The sensor needs to be physically power cycled.
ISPROD-6355 | Incorrect data size is listed for bit Data Type in the Outputs list.
ISPROD-6536 | A momentary network interruption disrupts emulator when working with ViDi EL Tools and the cloud dongle.
ISPROD-7521 | Issues with the image border on the HDR+.
ISPROD-8923 | A job with many Edge Learning tools fails to load due to a UI timeout.
ISPROD-8946 | Unable to edit CalibrateGrid cell when there is an insufficient number of calibration points error. When there is insufficient detection of points in a region, the CalibrationGrid cell function can end up in an irrecoverable state. There is no way to recover from this state other than deleting the CalibrationGrid cell. If recalibration is mistakenly performed while existing calibration data is present, there is a risk of losing the existing calibration data. However, reloading the job if it is saved can help to recover the data.
ISPROD-9023 | Apply Immediately in ApplyAcquisitionSettings is not functioning as expected. Illumination properties ignore the Apply Immediately setting. Illumination property changes are always reflected on the next acquisition.
ISPROD-9046 | Restore fails when .bak has large jobx files.
ISPROD-9189 | Switching views in WebHMI makes graphics disappear.
ISPROD-9256 | The Offset in Acquisition Settings changes in multiples of 8.
ISPROD-10220 | Exposure default value is loaded from the job if the saved value is above the maximum exposure.
ISPROD-10723 | Restore or Backup fails when files have spaces in their names.
ISPROD-11032 | 1D Symbology Result Regions are sometimes drawn with slightly incorrect rotations when many results are returned.
ISPROD-11459 | Live mode does not work with partial acquisition settings.
ISPROD-11560 | ApplyAcqSettings does not update property ranges.
ISPROD-12124 | In-Sight Emulator fails to start if MyDocuments is a network drive.
ISPROD-12592 | In Spreadsheet, the Now function and the Date() function of Script report time that differs from the set time zone.
ISPROD-12641 | Even if the Trigger Input Line in Acquisition Settings is disabled, the system accepts a trigger at Discrete Input0.
ISPROD-13149 | The ViDi OCRMax property sheet discards user-defined fields.
ISPROD-13150 | The OCRMax property sheet discards user-defined fields.
ISPROD-13536 | The cell does not update when referencing an image (event) indirectly.
ISPROD-13727 | Cannot start or stop the filmstrip recording while online.
ISPROD-13773 | The Calibrate Grid utility generates incorrect image with 1 mm spacing.
ISPROD-13815 | In the Segmenter tool, canceling labeling immediately on the default class can cause the class count in the UI to be incorrect.
ISPROD-13816 | The Segmenter tool can return a cached result after all classes are deleted.
ISPROD-13818 | The Segmenter tool can return a cached result after deleting all samples.
ISPROD-13864 | The UI connection sometimes disconnects from the vision system if a job takes too long to load.
ISPROD-14167 | The SortPatterns tool in FindPatMaxPatterns can crash the In-Sight Spreadsheet.
ISPROD-14338 | The Backup/Restore progress indicators do not always accurately represent the status of the backup/restore process.
ISPROD-14367 | When labeling in the ViDi EL Segment tool, if the first trained image has no labels applied, the ViDi EL Segment tool does not produce any results regardless of any further labeling on subsequent training images.
ISPROD-15691 | When the EL Segment tool is trained on one platform, a device or an emulator, it gives different results on the other platform.
ISPROD-16124 | Selecting a directory in Save Job does not save.
ISPROD-16747 | The Online/Offline event does not run when the system goes offline since the TaskQueue is cleared when going offline.
ISPROD-16828 | Ethernet IP over USB-C link local support does not exist for all In-Sight 3800 models.
ISPROD-18131 | Password encrypted by EditPassword tool is displayed in the property sheet as plain text on D900.
ISPROD-19115 | WebHMI memory leaks cause In-Sight vision systems to stop responding