# Emulator Not Detected

If the Emulator is not being displayed in the In-Sight® Device Pane, first ensure that your Cognex Security Dongle has the proper licenses.

Product Code | Name | License Quantity
--- | --- | ---
65120 | InSight.EmulatedAcquisition | 1
65110 | InSight.MaxCameraLimit | 1 or greater

Note:

- To check the licenses, refer to the Verify Cognex Security Dongle Licenses Using Code Meter Control Center topic.

If the proper licenses are present, ensure that the In-Sight ViDi PC service is not running in production mode. For more information, refer to the In-Sight ViDi PC Manager and In-Sight ViDi PC Emulation and Production Modes topics.

To check if the In-Sight ViDi PC is not running in production mode, perform the following:

You cannot start the configured emulator if the In-Sight ViDi PC service is running on your PC in production mode. In such cases, In-Sight Vision Suite disables all buttons and drop-down lists of the Emulator Configuration and the In-Sight ViDi 1.2.0 Emulator Configurator windows, and shows the following status message:

To solve this issue, stop the In-Sight ViDi PC service on your PC with the following steps:

1. Open the In-Sight ViDi PC Manager by double-clicking the Cognex In-Sight ViDi PC Manager icon in the Windows Taskbar.

   Alternatively, right-click on the icon, then click the Open In-Sight ViDi PC Manager option.

   The In-Sight ViDi PC Manager dialog appears, indicating that In-Sight ViDi PC is running.

2. Click the Stop button to stop the In-Sight ViDi PC service. The status of the In-Sight ViDi PC device must change to Stopped within some seconds.

3. Close the window, then try starting the emulator again, as described in the steps to start the emulator.