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# Why cannot I see images and results in my FTP directory?

Make sure you have the necessary permissions for creating files. If Append is checked, make sure that the FTP user has Append permissions (which is different from Write permissions). The FTP user must also double check the IP address of the correct FTP server.

Note: DMAE50,DM060,DM070,DM150,DM260,DM300,DM360, DM370,DM280, DM470, DM8050,DM8070,DM8600,DM8700,MX-1000,MX-1500,DM9500