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# I still cannot connect to my reader: Can I reset it?

Scan the Reboot Scanner command printed on the back of the Quick Reference Guide to perform a soft reset. The reader's nonvolatile memory is not cleared, but the reader is shut down and restarted.

If that fails, scan the Reset Scanner to Factory Defaults command to return the reader to its factory-default state.

If that fails, and you're using a corded reader, disconnect the reader from power (this procedure cannot be used on the DataMan 9500). While holding down the trigger button, reconnect the reader to power. Keep pressing the trigger button for at least 6 seconds, until the double beep occurs. The reader will flash its indicator lights in different colors.

If that fails, and you're using a DataMan 8000 wireless reader, remove the battery from the reader and place it on the base station. While holding down the trigger button, reconnect the reader to power. Keep pressing the trigger button for at least 6 seconds, until the double beep occurs. The reader will flash its indicator lights in different colors.

Note: DM503, DM7500, DM8050, DM8070, DM8600, DM8700