I'm having trouble reading codes on my parts. What should I do?
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Make sure that you press and hold the trigger. If you release the trigger before the read is complete, the reader abandons its read attempt.
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Verify that the reader is within the working distance specified for the code size and type, as listed in the Scan Map document.
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Make sure that you have the code centered within the image area of the reader and that the code is centered within the green aiming light before you pull the trigger.
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Click on Light Settings on the Advanced tab of Optimize Image pane (UltraLight Settings for DM7500 and DM8600,DM8700), then adjust the lighting settings.
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Click on Symbology Settings and make sure that the symbology type you are using is enabled.