# Help Menu – Feedback

Clicking Feedback > Report a Problem, displays the Cognex - Report a Problem Utility dialog box.

Fill out this form to report a technical issue with the product or to provide general feedback.

Ensure the following are completed, and then click Finalize Report to submit your feedback along with a snapshot of Cognex Designer diagnostics to assist Cognex Support in problem analysis.

Note: You may receive a dialog box from Windows informing you that your system information will be sent, which you must allow or deny to submit feedback to Cognex.

- Application - The version of Cognex Designer. This field is prefilled for you.
- Company Name - The name of your company.
- Project Name - The name of the Cognex Designer project you were working on when you experienced the technical problem.
- Issue Summary - A summary of your technical problem, concern, or general feedback.
- Reproduce Steps - List how to reproduce the technical issue you are experiencing. Does the problem occur when you consistently perform a series of steps? If so, list them as completely as possible so the support team can diagnose and solve your issue. If the problem does not occur consistently, list events that often lead up to experiencing the technical issue you are facing.